April 7, 2019

Photopea Doesn’t Work – What To Do

Do you have problems when using Photopea.com? Here are several tips.

Try it in Incognito Mode

Open a new Incognito window, navigate to Photopea.com and try the same thing. If it works well, it means, that some of your browser extensions breaks the behaviour of Photopea (extensions are disabled in Incognito mode).

Every extension has rights to read, analyze and rewrite any website that you visit. We have seen extensions, which broke the Type tool, broke opening PSD files, renamed all saved files to a ".TXT" (or prevented saving completely), etc. Do not use extensions, when you are not sure about what exactly the extension does.

Update your Browser

Some features of Photopea may not work in browsers, that are older than two years. Try to update your browser and see if it helps.

Site-rewriting Viruses and Antiviruses

Viruses and Antivirus programs could try to change what you see on the web. Scan your OS for possible viruses. If your antivirus or firewall performs website rewriting / censoring (it could be called Web Security or Web Protection), try to disable it (Kaspersky is known to do it).

When You Can't Open Or Save a File

Always try to open several different files (even JPGs, PNGs, ...). If you can not open or save any file at all, you probably have a too old browser, or extensions, that break Photopea.

If some files work well, but others don't, send a problematic file to us to support@photopea.com and we will take a look at it :)